CUSTOMER SERVICE NOTICE –
Due to a sudden increase in orders it’s currently taking up to 4 working days to process orders. Thank you
DELIVERY OPTIONS
We deliver across the United Kingdom with Royal Mail and offer a selection of different pricing for you, if you were to
Orders are handed to Royal Mail (Monday – Friday).
Standard delivery costs vary depending on the weight and dimensions of your order. The cost of shipping for your order will be clearly stated on the checkout page.
There are various postage services available at checkout.
Proof of postage details will be provided to you post purchase via email if you require this information please make a note.
We accept no liability for any missing orders if the we provide proof of postage for the parcel showing the order as delivered to the provided address.
Delivery Issues
On rare occasions, there can sometimes be issues with deliveries.
If Royal Mail have attempted delivery and been unsuccessful in delivering your items to you, your consignment will be returned to Sweet Treat and there will be an additional for the shipping to be paid again for your package to be re shipped to you.
If you have any further questions regarding your delivery issue, please contact us.
HOLIDAY HOURS
If delivery delays should be expected due to holiday hours, you will be notified during the checkout process. This could be due to national holidays or the Christmas period etc.
WE ARE UNABLE TO SHIP ANY LIQUIDS NATIONALLY AT THIS TIME. If a national order is made with soda/pop/liquids, the items will be refunded and shipped without them. If your order is made up of the majority liquids, you will be contacted about your order.